FAQs
How are your boots constructed?
Our boots are constructed via goodyear welt and hand-welt.
Where are your products made?
Our boots are made in the following countries:
| Standard Ready to Wear |
Spain Portugal Indonesia |
| Hand-welted | Indonesia |
| Accessories | United States |
What width are your men's boots/shoes? Do you offer wider/narrower widths?
We currently offer D and E widths for ready to wear. Widths wider than E are available via our hand-welted line.
How do I find out more about my order?
All order details will be provided via email. Please feel free to send us an email at contact@caswellboots.com for any additional questions regarding a specific order.
How do I submit a return or exchange?
For all returns and exchanges, please send us an email at contact@caswellboots.com.
Where are you located? Do you have any stores?
We are an online-only company based in Washington, D.C. However, we offer in-person fittings by appointment in Old Town Alexandria, Virginia. To schedule an appointment, please email us at contact@caswellboots.com.
Hey all, Just wanted to share a quick update on where things stand with our custom program. We’re in a better spot now and have been making steady progress getting orders out. There’s still a bit o...
Read more
Update on New MTO Orders – June Pause
Hey All, I wanted to share a quick update regarding our made-to-order (MTO) program. Starting June 1st, we’ll be pausing all new single-pair MTO orders for the duration of the month. At the moment,...
Read more
As many of you know, Horween is one of the most renowned names in the leather business and has been around for decades. They are known for producing some of the best chrome and vegetable-tanned le...
Read more