FAQs
How are your boots constructed?
Our boots are constructed via goodyear welt and hand-welt.
Where are your products made?
Our boots are made in the following countries:
| Standard Ready to Wear |
Spain Portugal Indonesia |
| Hand-welted | Indonesia |
| Accessories | United States |
What width are your men's boots/shoes? Do you offer wider/narrower widths?
We currently offer D and E widths for ready to wear. Widths wider than E are available via our hand-welted line.
How do I find out more about my order?
All order details will be provided via email. Please feel free to send us an email at contact@caswellboots.com for any additional questions regarding a specific order.
How do I submit a return or exchange?
For all returns and exchanges, please send us an email at contact@caswellboots.com.
Where are you located? Do you have any stores?
We are an online-only company based in Washington, D.C. However, we offer in-person fittings by appointment in Old Town Alexandria, Virginia. To schedule an appointment, please email us at contact@caswellboots.com.
We wanted to take a moment to share an important update regarding upcoming releases. Given the current global landscape, including tariffs and broader economic shifts, our primary factory partner i...
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HIDE Show – Stitchdown Boot Camp 2025
This year at Boot Camp, we spent a good amount of time at the HIDE Show. It was held at Artifact Events in Chicago and brought together several tanneries and leather suppliers. Many of them are tan...
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Yesterday our team had the opportunity to attend the 2025 New York Super Trunk Show in Manhattan — an incredible event and, for us, an important milestone. This show served as an introduction of th...
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