FAQs

How are your boots constructed?

Our boots are constructed using various construction styles, ensuring durability and exceptional quality. We employ construction methods such as Goodyear welt and hand-welt, both of which are renowned for their strength and longevity. To guarantee superior performance, we utilize premium materials throughout the boot-making process. This includes leather welts, vegetable-tanned leather insoles, cork filler, and steel shanks. These carefully selected components contribute to the overall comfort, support, and resilience of our boots.

Where are your products made?

All of our products are crafted by skilled artisans at established manufacturing facilities. We have built partnerships with select partners in Spain and Indonesia for the production of our boots. We take great pride in choosing our manufacturing partners, ensuring that they uphold the highest standards of quality craftsmanship.

What width are your men's boots/shoes? Do you offer wider/narrower widths?

We currently offer D, E, and EE widths. For specific sizing guidance, please refer to our sizing page.

How do I find out more about my order?

All order details will be provided via email. Please feel free to send us an email at contact@caswellboots.com for any additional questions regarding a specific order.

How do I submit a return or exchange?

For all returns and exchanges, please send us an email at contact@caswellboots.com.

Where are you located? Do you have any stores?

We are an online-only company based in Washington, D.C. At this time, we do not have any physical retail stores. However, our website www.caswellbootco.com offers a convenient and secure platform to explore and purchase our premium boots. We are dedicated to providing a seamless online shopping experience and delivering our exceptional products directly to your doorstep.